PROBLEM GUIDE

2006–2013 Lexus IS 250/350 Common Problems

Here's what owners are experiencing, based on our research of real owner reports and repair data.

Last updated March 2026

60+

complaints (dashboard deterioration dominant)

2006–2013

Model years affected

$600 – $15,000+

Typical repair cost, by problem

IMPORTANT — THIS GENERATION IS TIED TO A DOCUMENTED FATALITY. A 2007 IS250 at 135,000 miles was involved in a passenger-side collision in which the airbags failed to deploy, and a death was reported. Separately, the most common problem for this generation is dashboard and door-panel material becoming sticky, peeling, and deteriorating in heat — creating dangerous windshield glare — with owners reporting Lexus denying repairs by citing expired warranty/goodwill coverage (Programs ZLD, ZLE, ZLZ) that owners say was never clearly communicated to them.

Quick Scan: 7 Issues

Click a problem for the full write-up — symptoms, what we found, and typical repair costs where we have them.

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PROBLEM DETAILS

Melting or sticky dashboard and door panels

Material deteriorates in heat, creating windshield glare and chemical odors

Check engine light: Off

Dashboard and door-panel material becomes sticky, peels, and deteriorates in heat — creating dangerous windshield glare that obstructs driver vision, often accompanied by chemical odors. Owners report Lexus denying repairs by citing expired warranty/goodwill programs (ZLD, ZLE, ZLZ) that were never clearly communicated to them. This directly matches the same ZLZ program confirmed on the Lexus ES.

$1,950 – $2,500

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Power steering lockup while driving

Steering suddenly locks up at various speeds

Check engine light: On

The power steering system reportedly locks up unexpectedly while driving, at various speeds. Repeated steering rack failures have also been documented on at least one vehicle (initial failure at 59,000 miles, recurring roughly 10,000 miles later).

$2,700 – $3,20059,000 mi

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HID headlight lens/ballast failure

Complete headlight lens or ballast replacement needed

Check engine light: Off

An HID headlight lens assembly replacement has been documented at 40,300 miles. The same HID headlight ballast failure is reported on the Lexus GS 350.

$1,000 – $1,400 per lens40,300 mi

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Engine carbon buildup

Escalating from a routine cleaning to a stated need for engine replacement

Check engine light: On

Carbon buildup requiring a $600 temporary cleaning in typical cases, escalating in at least one documented case to a stated $15,000 engine replacement.

$600 – $15,000+

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Transmission slipping or failing to reverse properly

Jerking, slipping, or hesitation shifting into reverse

Check engine light: On

Transmission slipping, jerking, or failure to reverse properly reported across multiple complaints; a separate shift lag (3rd to 4th gear) repair has also been documented.

$3,000166,000 mi

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In Certain IS250 Models: The Inside Rear View Mirror May Become Discolored

In certain IS250 models, the inside rearview mirror may become discolored

Check engine light: Off

In certain IS250 models, the inside rearview mirror may become discolored. This is among the more frequently reported issues on this generation, with 181 owner reports on file.

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In Certain IS250 Models: Clicking-Type Noise From the Rear Suspension

In certain IS250 models, a clicking-type noise develops from the rear suspension

Check engine light: Off

In certain IS250 models, a clicking-type noise develops from the rear suspension. This is among the more frequently reported issues on this generation, with 68 owner reports on file.

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This generation has confirmed Takata airbag recalls (Campaigns 17V006000, 16V340000) and an engine campaign (Campaign 10V309000). Enter your VIN to get the confirmed, current recall picture for your specific car.

The information on this page is for general educational purposes only and is not a diagnosis. It is compiled from aggregated owner-reported data and publicly available sources, not from an inspection of your vehicle. Symptoms described here can have multiple causes, and the presence of a commonly reported problem does not mean your vehicle has it. Repair cost ranges are estimates that vary by region, shop, vehicle condition, and parts availability. Recall and service campaign information may be incomplete or out of date — verify current recall status with NHTSA or your manufacturer. MyGearGuru is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer; manufacturer and model names are used for identification only. Always consult a qualified technician before making repair decisions.

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