MyGearGuru Terms of Service

For End Users (Consumers)

Effective Date: August 3, 2026

These Terms of Service (“Terms”) form a binding agreement between you (“you” or “User”) and Sunset Technologies, Inc., doing business as MyGearGuru and GearGuru (“MyGearGuru”, “we”, “us”, or “our”), governing your access to and use of the MyGearGuru mobile application, website, and related services (collectively, the “Service”). By creating an account, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.

1. Description of the Service

1.1 Referral platform only. MyGearGuru is a demand-generation and referral platform that connects consumers experiencing vehicle issues with independent, third-party automotive repair shops (“Shops”). The Service allows you to describe a vehicle issue, receive AI-assisted information, and request to be connected with a Shop for a possible repair, inspection, or diagnostic appointment.

1.2 We do not perform repairs. MyGearGuru is not a repair shop, mechanic, dealer, or automotive service provider. We do not inspect, diagnose, service, maintain, or repair vehicles, and we do not employ, supervise, or control any Shop or its technicians. All repair and diagnostic services are performed solely by the Shop you choose to engage, under a direct relationship between you and that Shop.

1.3 No guarantee of matches or outcomes. We do not guarantee that any Shop will be available, will accept your request, will provide a quote, or will complete any work to your satisfaction. Any appointment, estimate, warranty, or repair agreement you enter into is solely between you and the Shop.

1.4 Not for emergencies. The Service is not intended for use in an emergency. If you are experiencing a vehicle safety emergency (such as brake or steering failure, smoke, or fire), pull over safely and call 911 or an emergency roadside service — do not rely on the Service.

2. Eligibility and Account Registration

2.1 Age requirement. You must be at least 18 years old and capable of forming a binding contract to use the Service. By using the Service, you represent that you meet these requirements.

2.2 Account required. You must register for an account to use the Service. You agree to provide accurate, current, and complete information (including contact details and vehicle information) and to keep it updated. You are responsible for all activity that occurs under your account and for safeguarding your login credentials.

2.3 One account per person. Accounts are personal to you and may not be shared, sold, or transferred. We may suspend or terminate accounts that violate this Section.

2.4 Service territory. The Service is currently intended for use by residents of the United States and may not be available in all markets.

3. AI-Powered Diagnostic Features

3.1 Informational purposes only. The Service may include AI-generated or algorithmic features (such as probable-cause estimates for a check engine light or other symptoms, presented with likelihood percentages or rankings) (“AI Diagnostic Features”). AI Diagnostic Features are provided for general informational purposes only.

3.2 Not professional advice. AI Diagnostic Features are NOT a diagnosis, and do NOT constitute professional automotive, mechanical, safety, or engineering advice. They are not a substitute for inspection, diagnosis, or evaluation by a qualified, licensed mechanic or technician.

3.3 No accuracy guarantee. AI Diagnostic Features are generated using probabilistic models and third-party data sources and may be incomplete, generic, outdated, or incorrect. We make no representation or warranty regarding the accuracy, completeness, or reliability of any AI Diagnostic Feature, and you should not rely on it as the sole basis for any repair, safety, or purchasing decision.

3.4 Your responsibility. You are solely responsible for having your vehicle properly inspected by a qualified mechanic before making repair, safety, or driving decisions. Never delay addressing a potential safety issue (such as brakes, steering, or a lit warning light) based on information from the Service.

3.5 Beta and experimental features. From time to time we may offer features labeled as “beta,” “experimental,” or “early access.” These features are provided for testing purposes, may be changed or discontinued at any time without notice, and are provided without any warranty.

4. Independent Shops; No Endorsement, Agency, or Employment

4.1 Independent contractors. Shops that receive referrals through the Service are independent, third-party businesses. Shops are not employees, agents, joint venturers, partners, or representatives of MyGearGuru, and MyGearGuru does not control the manner, quality, pricing, timing, or outcome of any work a Shop performs.

4.2 No endorsement or warranty of Shops. Any information, rating, badge, or “vetted” designation displayed about a Shop is provided for convenience only and is not a guarantee, endorsement, or warranty of that Shop’s quality, licensing, insurance, workmanship, or business practices. You are responsible for evaluating any Shop before engaging its services.

4.3 Disputes with a Shop. Any dispute regarding pricing, workmanship, scheduling, warranties, or any other aspect of repair services is solely between you and the Shop. MyGearGuru is not a party to, and has no responsibility or liability arising from, that relationship.

5. No Payment Processing

The Service does not process, hold, or facilitate payment for repair services. Any estimate, invoice, deposit, or payment for services is handled entirely between you and the Shop, outside of the Service, using the Shop’s own payment methods. MyGearGuru does not charge consumers any fee to use the Service to request a referral.

6. Acceptable Use

You agree not to:

• Provide false, misleading, or fraudulent information about yourself or your vehicle;
• Use the Service for any unlawful purpose, or to harass, defraud, or harm any Shop, technician, or other user;
• Attempt to interfere with, disrupt, reverse engineer, or gain unauthorized access to the Service or its underlying systems and data;
• Scrape, harvest, or extract data from the Service without our prior written consent;
• Impersonate any person or entity or misrepresent your affiliation with any person or entity;
• Post or submit any review, rating, or content that is defamatory, harassing, obscene, or that you know to be false;
• Use the Service to submit repeated, spam, or bad-faith requests to Shops.

We may suspend or terminate your access for violating this Section, at our discretion.

7. Intellectual Property

The Service, including its software, design, text, graphics, logos, and AI models, is owned by MyGearGuru or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for your personal, non-commercial use, subject to these Terms. You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.

8. User Content and Feedback

8.1 User Content. You may submit information such as vehicle details, symptom descriptions, photos, reviews, or messages (“User Content”). You retain ownership of your User Content, but you grant MyGearGuru a worldwide, royalty-free, sublicensable license to use, reproduce, and process User Content to operate, provide, and improve the Service, including sharing relevant details with a Shop you request to be connected with, and displaying reviews or ratings you submit about a Shop.

8.2 Feedback. If you send us ideas, suggestions, or feedback about the Service (“Feedback”), you grant us an unrestricted, perpetual, irrevocable, royalty-free right to use that Feedback for any purpose, without any obligation or compensation to you.

9. Privacy and Location Data

9.1 Privacy Policy. Our collection and use of your personal information, including vehicle and location data, is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Service, you consent to that collection and use.

9.2 Geolocation. The Service may request access to your device’s location to identify nearby Shops. You can manage location permissions in your device settings, but disabling location access may limit certain features of the Service.

10. Communications Consent

10.1 Electronic communications. You consent to receive communications from us electronically, including by email, push notification, and text message, and agree that such communications satisfy any legal requirement that they be in writing.

10.2 Text messages. By providing your phone number, you consent to receive text messages from MyGearGuru related to your account, referral requests, and appointment updates. Message and data rates may apply, and message frequency varies. Reply STOP to opt out at any time, or HELP for assistance.

10.3 Marketing communications. You may opt out of promotional emails or texts by following the unsubscribe or opt-out instructions included with those messages. You may continue to receive transactional or account-related communications necessary to operate the Service.

11. Copyright Complaints (DMCA)

If you believe content available through the Service infringes your copyright, send a written notice to our designated agent at legal@mygearguru.ai that includes: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the allegedly infringing material and its location within the Service; (c) your contact information; (d) a statement of your good-faith belief that the use is not authorized; (e) a statement, made under penalty of perjury, that the notice is accurate and that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature. We may remove or disable access to allegedly infringing material and may terminate accounts of repeat infringers.

12. Disclaimers

THE SERVICE, INCLUDING ANY AI DIAGNOSTIC FEATURES AND ANY SHOP INFORMATION, IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SHOP OR REPAIR WILL MEET YOUR EXPECTATIONS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MYGEARGURU AND ITS OFFICERS, EMPLOYEES, AND AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, OR VEHICLE USE, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE, ANY AI DIAGNOSTIC FEATURE, OR ANY SHOP’S ACTS OR OMISSIONS, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE WILL NOT EXCEED ONE HUNDRED DOLLARS ($100).

Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.

14. Indemnification

You agree to indemnify, defend, and hold harmless MyGearGuru and its officers, employees, and affiliates from any claims, damages, losses, and expenses (including reasonable attorneys’ fees) arising from your use of the Service, your violation of these Terms, your interactions with any Shop, or your violation of any law or third-party right.

15. Term; Termination

15.1 Term. These Terms remain in effect while you use the Service.

15.2 Termination by you. You may stop using the Service and delete your account at any time.

15.3 Termination by us. We may suspend or terminate your access to the Service at any time, with or without notice, for any reason, including violation of these Terms.

15.4 Survival. Sections 4, 5, 7–14, and 17–19 survive termination.

16. Changes to the Service or Terms

We may modify, suspend, or discontinue the Service, in whole or in part, at any time. We may also update these Terms from time to time; if we make material changes, we will provide notice (such as through the app or by email). Your continued use of the Service after changes take effect constitutes acceptance of the revised Terms.

17. Dispute Resolution; Binding Arbitration; Class Action Waiver

17.1 Agreement to arbitrate. You and MyGearGuru agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service will be resolved by binding, individual arbitration, rather than in court, except that either party may bring an individual claim in small claims court.

17.2 Class action waiver. YOU AND MYGEARGURU EACH WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION, CLASS ARBITRATION, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of a class or representative proceeding.

17.3 Arbitration procedure. Arbitration will be conducted by a mutually agreed-upon arbitration provider (such as the American Arbitration Association) under its consumer arbitration rules then in effect, in Virginia or another mutually agreed location, or by videoconference/phone where permitted.

17.4 Opt-out. You may opt out of this arbitration agreement by sending written notice to legal@mygearguru.ai within 30 days of first accepting these Terms, stating your name and intent to opt out of arbitration.

18. Governing Law

These Terms are governed by the laws of the Commonwealth of Virginia, without regard to its conflict-of-laws principles, except where superseded by the Federal Arbitration Act as to Section 17.

19. General Provisions

19.1 Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and MyGearGuru regarding the Service.

19.2 Severability. If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

19.3 No waiver. Our failure to enforce any provision of these Terms is not a waiver of our right to do so later.

19.4 Assignment. You may not assign these Terms without our consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.

19.5 Notices. We may provide notices to you via the Service, email, or other reasonable means.

19.6 Force majeure. We will not be liable for any delay or failure to perform any obligation under these Terms where the delay or failure results from any cause beyond our reasonable control, including acts of God, natural disaster, war, terrorism, labor disputes, internet or utility outages, or governmental action.

19.7 No third-party beneficiaries. These Terms do not create any rights in favor of any third party, including any Shop. No Shop may enforce these Terms against MyGearGuru or you.

20. Contact Us

Sunset Technologies, Inc. (d/b/a MyGearGuru)

Email: legal@mygearguru.ai