PROBLEM GUIDE

2010–2016 Cadillac SRX Common Problems

Here's what owners are experiencing, based on our research of real owner reports and repair data.

Last updated April 2026

2010–2016

Model years affected

This generation's rear suspension recall (Campaign 21V473000) has left some vehicles unrepaired for years due to parts unavailability, with "Service Rear Axle" warnings preceding vehicle swaying and loss-of-control incidents — and some owners report that a dealership would not perform the recall repair. Separately, owners report that recall repairs have themselves created new safety problems. Similar reports appear on the BMW X3 and X5. A panoramic sunroof also spontaneously fractured on this generation.

Quick Scan: 13 Issues

Click a problem for the full write-up — symptoms, what we found, and typical repair costs where we have them.

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PROBLEM DETAILS

Rear suspension recall parts unavailable, years-long delays

"Service Rear Axle" warnings preceding swaying and loss of control

Check engine light: On

"Service Rear Axle" warning messages precede vehicle swaying and loss-of-control incidents tied to Campaign 21V473000; parts have reportedly been unavailable for years, and multiple collision reports describe suspension failures directly causing loss of vehicle control. Some owners also report dealerships outright refusing to perform the recall repair.

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Panoramic sunroof spontaneous fracture

Glass fell into the cabin

Check engine light: Off

The panoramic sunroof spontaneously fractured, with glass falling into the cabin.

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HID and halogen headlight premature failure

Extremely dim low beams tied to a faulty sealant design

Check engine light: Off

Water/condensation intrusion into headlight assemblies, traced to seal failure in the headlight housing, causes extremely dim low beams and premature failure of both HID and halogen lights — the most frequently reported complaint category for this nameplate.

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Brake pedal going to the floor without warning

Recurring despite repair attempts

Check engine light: On

Brake pedal reportedly goes to the floor without warning in some cases, with soft/spongy response and intermittent failures after ABS activation — notably, these issues often recur despite repair attempts.

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Failure of Front Turn Signal and DRL Bulbs

Front turn signal and DRL bulbs fail

Check engine light: Off

Front turn signal and DRL bulbs fail. This is among the more frequently reported issues on this generation, with 254 owner reports on file.

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Steering Wheel Position Sensor May Fail

Steering wheel position sensor fails

Check engine light: Off

Steering wheel position sensor fails. This is among the more frequently reported issues on this generation, with 230 owner reports on file.

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Sunroof May Not Work

Sunroof does not work

Check engine light: Off

Sunroof does not work. This is among the more frequently reported issues on this generation, with 146 owner reports on file.

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Check engine light due to loose or worn gas cap

Check engine light due to a loose or worn gas cap

Check engine light: On

Check engine light due to a loose or worn gas cap. This is among the more frequently reported issues on this generation, with 43 owner reports on file.

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Recurring A/C Compressor Failures Causing Loss of Power Steering

Recurring A/C compressor failures cause a loss of power steering and costly repairs

Check engine light: Off

Recurring A/C compressor failures cause a loss of power steering and costly repairs. This is among the more frequently reported issues on this generation, with 43 owner reports on file.

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Rear Axle Pinion Seal May Leak

Rear axle pinion seal leaks

Check engine light: Off

Rear axle pinion seal leaks. This is among the more frequently reported issues on this generation, with 38 owner reports on file.

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Recurring Low Coolant Issue With Occasional Odor and Undetected Leaks

Recurring low coolant issue with occasional odor and undetected leaks

Check engine light: Off

Recurring low coolant issue with occasional odor and undetected leaks. This is among the more frequently reported issues on this generation, with 26 owner reports on file.

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Check engine light with codes P0011, P0014, P0021, P0024, P0341, P0346, P0336, and/or P0391

Check engine light with codes P0011, P0014, P0021, P0024, P0341, P0346, P0336, and/or P0391

Check engine light: On

Check engine light with codes P0011, P0014, P0021, P0024, P0341, P0346, P0336, and/or P0391. This is among the more frequently reported issues on this generation, with 25 owner reports on file.

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Check engine light and trouble filling gas tank

Check engine light with trouble filling the gas tank

Check engine light: On

Check engine light with trouble filling the gas tank. This is among the more frequently reported issues on this generation, with 11 owner reports on file.

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This generation has a confirmed rear suspension recall (Campaign 21V473000) with years-long parts-unavailability delays. Enter your VIN to get the confirmed, current recall picture for your specific car.

The information on this page is for general educational purposes only and is not a diagnosis. It is compiled from aggregated owner-reported data and publicly available sources, not from an inspection of your vehicle. Symptoms described here can have multiple causes, and the presence of a commonly reported problem does not mean your vehicle has it. Repair cost ranges are estimates that vary by region, shop, vehicle condition, and parts availability. Recall and service campaign information may be incomplete or out of date — verify current recall status with NHTSA or your manufacturer. MyGearGuru is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer; manufacturer and model names are used for identification only. Always consult a qualified technician before making repair decisions.

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