PROBLEM GUIDE

2013–2016 Cadillac XTS Common Problems

Here's what owners are experiencing, based on our research of real owner reports and repair data.

Last updated March 2026

103

complaints filed for this model year

2013–2016

Model years affected

$1,200 – $2,400

Typical repair cost, by problem

A parked vehicle caught fire in one documented case, with the fire spreading to two nearby vehicles. Parked-vehicle fires are also reported on models from several other manufacturers. A separate, distinct incident describes smoke coming from the dashboard while driving at just 10 mph, with the driver hospitalized for smoke inhalation. This nameplate's moonroof also spontaneously shattered at 70 mph in a documented NHTSA case with a family in the vehicle. The same failure is reported on the Cadillac SRX. NHTSA data explicitly flags "sudden loss of power steering, brakes, and electrical systems during highway driving" as the most dangerous pattern documented for this nameplate.

Quick Scan: 5 Issues

Click a problem for the full write-up — symptoms, what we found, and typical repair costs where we have them.

Think this sounds like your Cadillac XTS?

Tell us what's happening and get a preliminary diagnosis, typical cost range, and trusted shops near you.

Get a Second Opinion

Compare estimates before authorizing major work.

Compare Estimates →

Talk to MyGearGuru

Answer a few questions and get a preliminary read plus shops near you.

Start my diagnosis →

PROBLEM DETAILS

Parked-vehicle fire spreading to nearby vehicles

Fire ignited minutes after parking

Check engine light: On

A vehicle caught fire approximately 5-10 minutes after being parked, with the fire spreading to two nearby vehicles.

↑ Back to the problem table

Sunroof/moonroof spontaneous shatter at highway speed

Glass failure at 70 mph with a family in the vehicle

Check engine light: Off

Glass spontaneously shattered at highway speeds (70 mph) with a family in the vehicle per NHTSA; corroborated by a repair case describing a moonroof that "spontaneously blew out, not related to exterior influence."

$1,40051,460 mi

The same failure is reported on the Cadillac SRX, which suggests a wider concern with Cadillac's panoramic and moon roofs.

↑ Back to the problem table

Rear air suspension collapse while driving

Air compressor failures and leveling system malfunctions

Check engine light: On

The rear air suspension has collapsed while driving in multiple cases, attributed to air compressor failures and leveling system malfunctions; some reports describe air bladder explosions. Struts also fail prematurely around 80,000 miles.

$2,40095,000 mi

↑ Back to the problem table

CUE touchscreen failures

Cracking, blackouts, and unresponsive controls

Check engine light: Off

The CUE infotainment system shows the same failure pattern documented on the Cadillac ATS: cracking, blackouts, and unresponsive controls.

$1,200 – $1,55047,000 – 64,000 mi

↑ Back to the problem table

VINs excluded from applicable recalls

Same failures as the recall, but excluded from coverage

Check engine light: On

Owners report their VINs were excluded from applicable recalls despite experiencing the same failures the recall was meant to address.

↑ Back to the problem table

Owners report that their VIN was not covered by a recall on some safety systems. Enter your VIN to get the confirmed, current recall picture for your specific car.

The information on this page is for general educational purposes only and is not a diagnosis. It is compiled from aggregated owner-reported data and publicly available sources, not from an inspection of your vehicle. Symptoms described here can have multiple causes, and the presence of a commonly reported problem does not mean your vehicle has it. Repair cost ranges are estimates that vary by region, shop, vehicle condition, and parts availability. Recall and service campaign information may be incomplete or out of date — verify current recall status with NHTSA or your manufacturer. MyGearGuru is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer; manufacturer and model names are used for identification only. Always consult a qualified technician before making repair decisions.

Free instant car diagnosisKnow what's wrong before you go to the mechanic — takes 1 minute.