PROBLEM GUIDE
Here's what owners are experiencing, based on our research of real owner reports and repair data.
Last updated August 2026
782
complaints filed for the 2014 model year
2011–2016
Model years affected
$1,650 – $2,150
Typical repair cost, by problem
Click a problem for the full write-up — symptoms, what we found, and typical repair costs where we have them.
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Start my diagnosis →All 5 family members poisoned, according to the fire department
Check engine light: Off
A carbon monoxide leak poisoned all 5 members of a family inside the vehicle — "fire department detected a carbon monoxide leak in the vehicle. All 5 family members were poisoned." No carbon monoxide or exhaust-related recall covers this model year.
The most frequent complaint category in the sample
Check engine light: Off
The active headrest spontaneously deploys without warning during normal driving or while parked — "headrest suddenly and unexpectedly deployed/exploded, striking the back of my head." This is the single most frequent complaint category in the sample. The same active-headrest defect is documented on the Jeep Grand Cherokee.
Driver and passenger positions affected
Check engine light: Off
Driver and passenger seat belts fail to retract properly.
Water leaks into and pools in the tail lights
Check engine light: Off
Tail light water intrusion causes rear LED failures — "water leaks into and pools in the tail lights."
During acceleration
Check engine light: On
Transmission slipping and failure to respond during acceleration is documented, alongside a transfer case failure.
Exhaust manifold bolts may break
Check engine light: Off
Exhaust manifold bolts may break. This is among the more frequently reported issues on this generation, with 247 owner reports on file.
Water passes through the cowl screen during heavy rain or a car wash
Check engine light: Off
Water passes through the cowl screen during heavy rain or a car wash. This is among the more frequently reported issues on this generation, with 142 owner reports on file.
Rough idle and/or stalling occurs due to a clogged EGR tube
Check engine light: On
Rough idle and/or stalling occurs due to a clogged EGR tube. This is among the more frequently reported issues on this generation, with 121 owner reports on file.
Camshaft position sensor failure causes a no-start condition or stalling
Check engine light: On
Camshaft position sensor failure causes a no-start condition or stalling. This is among the more frequently reported issues on this generation, with 108 owner reports on file.
The transfer case may shift into 4WD or 4Lo on its own, without driver input
Check engine light: Off
The transfer case may shift into 4WD or 4Lo on its own, without driver input. This is among the more frequently reported issues on this generation, with 105 owner reports on file.
A musty odor comes from the AC vents
Check engine light: Off
A musty odor comes from the AC vents. This is among the more frequently reported issues on this generation, with 79 owner reports on file.
Door lock cylinder switches may fail
Check engine light: Off
Door lock cylinder switches may fail. This is among the more frequently reported issues on this generation, with 72 owner reports on file.
Interior lights may stay on continuously, draining the battery
Check engine light: Off
Interior lights may stay on continuously, draining the battery. This is among the more frequently reported issues on this generation, with 70 owner reports on file.
A radio software update is available to address radio issues
Check engine light: Off
A radio software update is available to address radio issues. This is among the more frequently reported issues on this generation, with 62 owner reports on file.
A locked-up wireless control module causes engine cranking problems
Check engine light: On
A locked-up wireless control module causes engine cranking problems. This is among the more frequently reported issues on this generation, with 57 owner reports on file.
The AC condenser may develop refrigerant leaks
Check engine light: Off
The AC condenser may develop refrigerant leaks. This is among the more frequently reported issues on this generation, with 49 owner reports on file.
Front and/or rear differential pinion seal leaks are common
Check engine light: Off
Front and/or rear differential pinion seal leaks are common. This is among the more frequently reported issues on this generation, with 44 owner reports on file.
The transfer case shift motor may fail open
Check engine light: On
The transfer case shift motor may fail open. This is among the more frequently reported issues on this generation, with 42 owner reports on file.
The check engine light illuminates due to a failed thermostat
Check engine light: On
The check engine light illuminates due to a failed thermostat. This is among the more frequently reported issues on this generation, with 40 owner reports on file.
Steering knuckle repair kit threads may strip near the caliper mounts
Check engine light: Off
Steering knuckle repair kit threads may strip near the caliper mounts. This is among the more frequently reported issues on this generation, with 33 owner reports on file.
Enter your VIN to check for open recalls and technical service bulletins on your specific car.
The information on this page is for general educational purposes only and is not a diagnosis. It is compiled from aggregated owner-reported data and publicly available sources, not from an inspection of your vehicle. Symptoms described here can have multiple causes, and the presence of a commonly reported problem does not mean your vehicle has it. Repair cost ranges are estimates that vary by region, shop, vehicle condition, and parts availability. Recall and service campaign information may be incomplete or out of date — verify current recall status with NHTSA or your manufacturer. MyGearGuru is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer; manufacturer and model names are used for identification only. Always consult a qualified technician before making repair decisions.
IMPORTANT — this vehicle has a severe safety complaint on record: a carbon monoxide leak poisoned all 5 members of a family inside the vehicle, according to the fire department that responded. No recall covers this. Separately, an active headrest spontaneously deploys without warning — the single most frequent complaint category in the sample. The same defect is reported on the Jeep Grand Cherokee.