PROBLEM GUIDE

2011–2016 Jeep Grand Cherokee Common Problems

Here's what owners are experiencing, based on our research of real owner reports and repair data.

Last updated October 2026

2,374

complaints filed for the 2014 model year

2011–2016

Model years affected

$1,600 – $2,500

Typical repair cost, by problem

A TIPM (Totally Integrated Power Module) fuel pump relay failure causes unpredictable engine stalls at highway speed — a confirmed new instance of a TIPM pattern, now the 9th Chrysler/Jeep-family vehicle affected. Separately, multiple independent complaints describe the vehicle randomly shifting into neutral while driving, distinct from the separately-recalled rollaway defect.

Quick Scan: 20 Issues

Click a problem for the full write-up — symptoms, what we found, and typical repair costs where we have them.

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PROBLEM DETAILS

TIPM fuel pump relay failure causes unpredictable stalls

Engine stalls at highway speed, or fails to start

Check engine light: On

A TIPM (Totally Integrated Power Module) internal fuel pump relay failure causes unpredictable engine stalls at highway speed in heavy traffic, and a related no-start condition.

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Vehicle randomly shifts into neutral while driving

Shifter locks; electronic braking engages on its own

Check engine light: On

Multiple independent complaints describe the vehicle randomly shifting into neutral while driving at highway speed — in one case the shifter physically locked and the electronic braking system engaged on its own. Distinct from the separately-recalled monostable-shifter rollaway issue.

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Active head restraint spontaneously deploys without impact

Broken plastic retaining clips cause neck/head injuries

Check engine light: Off

The active head restraint spontaneously deploys without any impact, with broken plastic retaining clips cited as a contributing mechanism, causing neck/head injuries.

The same problem is reported on the Dodge Durango.

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Air suspension pump and airbag failures

Suspension collapse, or costly pump replacement

Check engine light: Off

Air suspension pump failures and airbag ruptures occur, with one owner citing over $5,000 without warranty coverage for a related repair.

$1,700 – $2,500

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Transmission cooler rupture, erratic shifting

Vehicle stranded at intersections

Check engine light: On

Transmission cooler ruptures and valve body failures cause erratic shifting, with vehicles reportedly stranded at intersections.

$1,600 – $2,000

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Blend and recirculation door failure

The temperature blend and recirculation doors may fail and cause AC problems

Check engine light: Off

The temperature blend and recirculation doors may fail and cause AC problems. This is among the more frequently reported issues on this generation, with 701 owner reports on file.

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No-start from the wireless control module

The engine will not start due to a wireless control module fault

Check engine light: Off

The engine will not start due to a wireless control module fault. This is among the more frequently reported issues on this generation, with 402 owner reports on file.

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Intermittent no-start, clicking when the key turns

An intermittent starting issue occurs with a clicking sound after turning the key

Check engine light: Off

An intermittent starting issue occurs with a clicking sound after turning the key. This is among the more frequently reported issues on this generation, with 365 owner reports on file.

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Pump nozzle keeps clicking off when refuelling

The fuel tank is hard to fill and/or the fuel fill nozzle shuts off repeatedly while fueling

Check engine light: Off

The fuel tank is hard to fill and/or the fuel fill nozzle shuts off repeatedly while fueling. This is among the more frequently reported issues on this generation, with 310 owner reports on file.

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Window motor killed by the regulator

The power window motor may fail due to the regulator assembly

Check engine light: Off

The power window motor may fail due to the regulator assembly. This is among the more frequently reported issues on this generation, with 236 owner reports on file.

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False Service 4WD System warning

Software updates are available for an erroneous "Service 4WD System" warning light

Check engine light: Off

Software updates are available for an erroneous "Service 4WD System" warning light. This is among the more frequently reported issues on this generation, with 226 owner reports on file.

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Broken or melted tail lamp contacts

Electrical contacts in the tail lamp housing may break or melt

Check engine light: Off

Electrical contacts in the tail lamp housing may break or melt. This is among the more frequently reported issues on this generation, with 209 owner reports on file.

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Keyless entry works intermittently

The remote keyless entry system may not function intermittently

Check engine light: Off

The remote keyless entry system may not function intermittently. This is among the more frequently reported issues on this generation, with 199 owner reports on file.

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Check engine light from a failed thermostat

The check engine light comes on due to a failed thermostat

Check engine light: On

The check engine light comes on due to a failed thermostat. This is among the more frequently reported issues on this generation, with 151 owner reports on file.

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Blower only on high, melted connector

The AC blower may only work on high or melt the connector at the blower

Check engine light: Off

The AC blower may only work on high or melt the connector at the blower. This is among the more frequently reported issues on this generation, with 134 owner reports on file.

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Pedal pulsation from warped front rotors

Brake pulsations occur due to warped front brake rotors

Check engine light: Off

Brake pulsations occur due to warped front brake rotors. This is among the more frequently reported issues on this generation, with 116 owner reports on file.

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Leaks at the pinion seals and transfer case

Front and rear differential pinion seal and transfer case leaks occur

Check engine light: Off

Front and rear differential pinion seal and transfer case leaks occur. This is among the more frequently reported issues on this generation, with 113 owner reports on file.

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Check engine light from a cylinder 3 misfire

The check engine light comes on due to a cylinder #3 misfire

Check engine light: On

The check engine light comes on due to a cylinder #3 misfire. This is among the more frequently reported issues on this generation, with 108 owner reports on file.

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Water sloshing from a blocked evaporator drain

A water leak and sloshing sound occur due to a clogged evaporator drain

Check engine light: Off

A water leak and sloshing sound occur due to a clogged evaporator drain. This is among the more frequently reported issues on this generation, with 103 owner reports on file.

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Vents switch to defrost under acceleration

HVAC air flow switches to defrost when accelerating

Check engine light: Off

HVAC air flow switches to defrost when accelerating. This is among the more frequently reported issues on this generation, with 97 owner reports on file.

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A TIPM (Totally Integrated Power Module) defect can cause unpredictable engine stalls — the 9th Chrysler/Jeep-family vehicle with this confirmed pattern. The monostable-shifter rollaway defect is covered by recall 16V240000 for 2014–2015 models with the 8-speed transmission. Enter your VIN to get the confirmed, current recall picture for your specific car.

Other Jeep problems

The information on this page is for general educational purposes only and is not a diagnosis. It is compiled from aggregated owner-reported data and publicly available sources, not from an inspection of your vehicle. Symptoms described here can have multiple causes, and the presence of a commonly reported problem does not mean your vehicle has it. Repair cost ranges are estimates that vary by region, shop, vehicle condition, and parts availability. Recall and service campaign information may be incomplete or out of date — verify current recall status with NHTSA or your manufacturer. MyGearGuru is not affiliated with, endorsed by, or sponsored by any vehicle manufacturer; manufacturer and model names are used for identification only. Always consult a qualified technician before making repair decisions.

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